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Careers at Megger

 
Please explore our current openings for opportunities within the US and Power on!
 
When applying, please include the job title in your email subject line.
 

Megger provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Megger is an equal opportunity employer of individuals with disabilities and supports the hiring of veterans.

 

Current vacancies

Customer Service Representative - Valley Forge, PA

 

Summary Statement:

Under limited supervision from the Manager, Customer Service & Shipping, the Customer Service Representative has primary responsibility to ensure our customers’ needs specific to Product information, pricing, availability, order entry, delivery, repair & calibration coordination, and shipping.

Essential Job Responsibilities:

  • Maximize customer satisfaction rating by gathering customer information, fulfill customer needs, educate customers including but not limited to: product selection, configuration, options, warranty, repair, delivery, price and credit options.
  • Professionally handle incoming requests from customer and ensure that issues are resolved both promptly and thoroughly.
  • Maintain a balance between company policy and customer benefit in decision making handling issues in the best interest of both the customer and company.
  • Maintain Customer Accounts in SAP ERP system.
  • Perform various functions & tasks within each function including, but not limited to: Sales Order Entry, Inbound Repair Processing, Outbound Repair Shipment Processing, Customer Repair Approvals, & Sales Shipments.
  • Handle returns and credits.
  • Continuously evaluate and identify opportunities to drive process improvements that positively impact the customer’s experience and proficiency within the department.
  • Perform other duties as assigned.

Minimum Skill Sets and Competencies:

  • Associates degree (IE, ET, other). Directly applicable work experience may replace degree.
  • Experience with SAP ERP business application viewed as significant differentiator.
  • 5 to 10 plus years related work experience with a manufacturing company.
  • Excellence advocate, Voice of the Customer.
  • Strong computer software application skills, data analysis and results presentation skills.
  • Demonstrated experience with customer service policy and work process development.
  • Excellent oral and written communication skills, professional phone communication skills.
  • Demonstrated aptitude for attention to detail and thorough follow through.

Additional Knowledge/Skills/Abilities:

  • Promote process best practices
  • Excellent interaction skills
  • Works well with teams or in a team environment, with the ability to work independently
  • Strong ability to Multi-Task

External Contacts: Extensive

  • Megger Sales Team / Customers / Shipping Partners / Supplier Partners / Manufacturing Personnel

Travel Requirements:

  • 0 to 5%

Company management reserves the right to add, delete, or otherwise alter assigned duties at any time. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The minimum qualifications listed are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required.

Closing date:

8/31/2017

Substation Applications Engineer - Dallas, TX

 

Summary Statement:

This position requires technical knowledge and experience in the design, operation, testing and maintenance of substation equipment such as transformer, circuit breakers, CTs, PTs, batteries, switchgears etc. 

 

Job Responsibilities:

  • Provide technical support for Megger substation test equipment via telephone, with personal visits, demonstrations and hands-on training. 

  • Validate new Megger products through testing of hardware and software for various applications and provide feedback for product enhancement/improvement. 

  • Work with engineering team on product specifications, applications, software and contribute towards product design & development. 

  • Participate in Megger marketing and sales activities and industry technical meetings and conferences. 

  • Prepare white papers, application notes and technical articles to reinforce Megger as subject matter expert in power industry. 

  • Should be able to present on different theoretical topics and case studies at conferences and technical meetings. 

Qualifications:

  • Bachelor’s and/or Master’s degree in Electrical Engineering
  • Preferably 5 years of direct experience in substation field testing and commissioning.
  • Knowledge of power system operation and circuits analysis.
  • Have a good working knowledge of the methods and procedures used in utility substation design, commissioning and maintenance practices.
  • Familiarity with design, construction and operation of transformer, circuit breakers and batteries.
  • Experience in the installation, testing, and maintenance of substation assets.
  • Knowledge of different transformer, circuit breakers and batteries testing methods and ability to perform results analysis.
  • Knowledge of applicable and relevant IEEE, NETA, IEC and NERC standards as it relates to testing and maintenance.
  • Ability to present technical topics and communicate effectively in front of large audience consisting of technicians, engineers, managers and key decision makers.
  • Required travel (approximately 50%).
  • Position requires strong computer skills including knowledge of various Windows platforms, software installation, various PC I/O ports and Microsoft Office.
  • Creative, driven and self-motivated individual with strong customer focus.

Company management reserves the right to add, delete, or otherwise alter assigned duties at any time. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The minimum qualifications listed are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required.

 

Closing date:

7/13/2018

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